Victoria Library Information Hub

Drop-in assessment service operated on a first come, first served basis How can I prepare for my assessment? Please bring any documents you think may be relevant to your issue. How long is my assessment? Your assessment should last approximately 20 minutes. What to expect at the assessment Please note this is an assessment only. You will be interviewed by an assessor who will ask some questions to better understand your situation. No advice will be given at this stage, as the assessor’s role is to decide the most appropriate next step for you. This may include:

Booking you an appointment for advice Providing you with information, or Signposting/referring you to another organisation if we are unable to help.

The session is wheelchair accessible.